Privacy Policy
Conexus Health Privacy Policy
Last updated: October 4, 2025
This Privacy Policy describes how Conexus Health ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit www.conexus-health.com (the “Site”).
1. Information We Collect
We collect various types of information for different purposes to provide and improve our service to you.
Information You Directly Provide to Us
When you interact with our Site (such as submitting a contact form), you may provide us with the following Personally Identifiable Information (PII):
Contact Data: Name, email address, postal address, and phone number.
Communication Data: Information you provide when contacting us with questions or for support.
Information Collected Automatically
When you access the Site, we automatically collect certain information about your device, your interaction with the Site, and data necessary to process your purchases. This may include:
Log Data: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click data.
Device Data: Information about your mobile device, operating system, and unique device identifiers.
Tracking Technologies Data (Cookies): Small data files placed on your device or computer that often include an anonymous unique identifier. See the Cookies and Tracking Technologies section below for more details.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service: To operate, deliver, and maintain the functionality of our website..
Customer Service: To respond to your comments, questions, and requests, and to provide technical support.
Personalization: To personalize your experience on the Site and deliver content relevant to your interests.
Marketing and Communication: To send you promotional materials, newsletters, and other communications (you can opt-out at any time).
Security and Fraud Prevention: To identify and prevent potential fraud and protect the security of our Site.
Analytics and Improvement: To monitor and analyze usage and trends to improve our Site, products, and services.
3. Sharing Your Personal Information
We do not sell, rent, or trade your Personal Information to third parties. We may share your Personal Information with third parties to help us use your data as described above.
Service Providers: We share information with trusted third parties who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), website hosting, data analysis, email delivery, and customer service. These providers are obligated to protect your information.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
4. Cookies and Tracking Technologies
Our website uses "cookies" to collect information and track your activity. Cookies help us improve our Site and your experience.
What are cookies? Cookies are small files stored on your device's hard drive by your web browser at a website's request.
How to manage cookies: Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Security of Your Data
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:
Right to Access: You have the right to request copies of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
7. Children's Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
- Website: www.conexus-health.com
- Phone: 337-340-3003
- Email: info@conexus-health.com
- Postal Address: 230 W. Main Street Suite C, New Iberia, Louisiana 70560